I have set up an exact cash button under the screen receipt so if a customer gives the exact cash we can just press this button to complete the sale as shown below (I also set up the credit/Debit button next to this exact cash button and that works perfectly fine)
As you can see the red bar at the top says tendered £2.00 as the item was £2.00 so this part of the exact cash button works perfectly! Also on the next 2 screenshots I have viewed the closed ticket and it shows that £2.00 was tendered and the total transaction was for £2.00
The problem I have is that on the accounts screen the transaction is showing as double the amount, ie £4 (i have closed the work period and opened a new one so this £2.00 transaction is the only transaction)
How can i stop this amount doubling so it just shows the correct ticket transaction value, if i use my payment (settle) button and use the cash button on the payment screen this issue does not happen, so how can i re-create that in my quick exact cash button?
Also is there a way to change to columns of the table around so i can switch debit and credit as this setup reads like debit is when we have taken money from the customer and credit would be when we have refunded them. Id like for ease of read for credit to be money into the till and debit to be for refunds and cash out of the till.
You are using the tendered amount balance… tendered amount means you already accepted payment… it was tendered… then your taking that balance again when you hit your button. Your tendering twice
still does it, ive left it blank, logged out and back in, the removed the action from the rule logged out and back in and re added the action to the rule and it still doubles
i have had a play about with it, but i looked at a demo database and checked to make sure everything was back as it was, i dont think i missed anything i checked it all twice
