Restore from backup trouble


#1

I’m evaluating the Software (very impressed with it so far!).

I’m having trouble restoring from a backup within SambaPOS V5. When I try to “Restore Database” I get an error “The path is not of a legal form” error message.

When I try to “Restore from Zip”, I get crash with an send crash report titled “Value does not fall within the expected range”. When I look into the actual zip files (with Windows Explorer) they are all empty.

Here is the log file:

[General Info]

Application: SambaPOS
Version:     5.2.3
Region:      en
DB:          SQ
Machine:     LAPPY-III
User:        Bob
Date:        4/6/2018
Time:        2:59 PM

User Explanation:

Bob said ""
-----------------------------

[Exception Info 1]

Top-level Exception
Type:        System.ArgumentException
Message:     Value does not fall within the expected range.
Source:      PresentationFramework
Stack Trace: at MS.Internal.AppModel.ShellUtil.GetShellItemForPath(String path)
   at Microsoft.Win32.FileDialog.PrepareVistaDialog(IFileDialog dialog)
   at Microsoft.Win32.FileDialog.RunVistaDialog(IntPtr hwndOwner)
   at Microsoft.Win32.FileDialog.RunDialog(IntPtr hwndOwner)
   at Microsoft.Win32.CommonDialog.ShowDialog()
   at Samba.Management.DatabaseModule.DatabaseBackupViewModel.OnRestoreFromFile(String obj)
   at Microsoft.Practices.Prism.Commands.DelegateCommand`1.<>c__DisplayClass6.<.ctor>b__2(Object o)
   at Microsoft.Practices.Prism.Commands.DelegateCommandBase.Execute(Object parameter)
   at Microsoft.Practices.Prism.Commands.DelegateCommandBase.System.Windows.Input.ICommand.Execute(Object parameter)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
   at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

-----------------------------

[Assembly Info]

mscorlib, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
System.Core, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
DevExpress.Xpf.LayoutControl.v16.2, Version=16.2.6.0
System.Xml, Version=4.0.0.0
DevExpress.Xpf.Grid.v16.2, Version=16.2.6.0
System, Version=4.0.0.0
DevExpress.Xpf.Grid.v16.2.Core, Version=16.2.6.0
WindowsBase, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.Runtime.Serialization, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
DevExpress.Xpf.Core.v16.2, Version=16.2.6.0
System.Windows.Forms, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
Samba.Persistance, Version=1.0.0.0
Stateless, Version=1.0.0.0
PropertyTools, Version=2012.4.14.1
Samba.Localization, Version=1.0.0.0
ReachFramework, Version=4.0.0.0
EntityFramework, Version=6.0.0.0
FluentValidation, Version=3.4.0.0
Microsoft.CSharp, Version=4.0.0.0
Omu.ValueInjecter, Version=2.3.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
DevExpress.Data.v16.2, Version=16.2.6.0
WindowsInput, Version=1.0.4.0

-----------------------------

[System Info]

Operating System
-Microsoft Windows 7 Home Premium
--CodeSet = 1252
--CSDVersion = Service Pack 1
--CurrentTimeZone = -300
--FreePhysicalMemory = 2653592
--OSArchitecture = 64-bit
--OSLanguage = 1033
--ServicePackMajorVersion = 1
--ServicePackMinorVersion = 0
--Version = 6.1.7601

Machine
-LAPPY-III
--Manufacturer = Hewlett-Packard
--Model = HP Pavilion m6 Notebook PC
--TotalPhysicalMemory = 8487501824
--UserName = Lappy-III\Bob

I am able to backup and restore with MSSMS without any trouble.

The only setup I may have different then a typical user is my “Documents” folder points to a partitioned hard drive (not in my windows user directory).

Any help is greatly appreciated.

Bob


#2

It’s best not to use any user folder. I would create a folder on a drive that is outside any Windows user folders. Try that.


#3

Thanks for your reply. I wasn’t able to find an option to change the default directories from within SambaPOS.

I ended up uninstalling then reinstalling SambaPOS. That seemed to fix for restoring the from backup. However I still get a crash when I try to restore from zip file. I looked into the zip file and there is a .bak file for the zip files since reinstalling.

Bob