Ok I got it and sorry to bother you. I’ll try to search again even i did before and what I was asked is already asked in posts you share to me but it is not working with me or they talk on another issue just same on the caption but the details are different.
anyway. sorry to bother you again, I’ll never ask again.
I think you may have took my advice the wrong way. We want people to ask questions. This is a community everyone here owns businesses and are very busy so they pick topics that interests them to answer. If the topic does not have enough information to answer it easily and they need to fish for more information in order to answer they typically will not spend the time at all and move on to someone elses request or question.
If we see the same person making the same request over and over because they are not getting responses they want… that can lead to the community having negative feelings toward it. You should try to give clear examples and explain your flow more accurately and give the community time to answer.
Fine, I understand now. and you may find that with new users.
Ok, I know more details is fine to reply the questions and I hoe if i can know from where to send screen shoots. but i will try to be more clarify.
I do that example for Dine In/ToGO
It works with me but I have here a simple problem, I have a service charge 12% creates in calculation type, I need to remove this charge when I use option on ToGO. how can I do that?
Note that, I’ll apreciate if you answer me the steps with screen shoots.
You would need to build full accounting around this. Study the Accounting for Payment Type Cash. You can mirror that setup but call it something else other than Cash. This will record everything in its own specific account for reporting.
Many people are willing to help some of us help more than others and really contribute a lot of our time to this project. I say that because to be honest the way we help is not always based off just our advanced knowledge of it but we understand that we can use the search and just about everything has been answered before in discussions.
I can not stress enough how valuable the Search function of this forum is. Another really good resource is to simply click on the Categories and go directly to the Tutorials Category and browse those. There is an immense collection of community created and supported tutorials.
This is especially beneficial to new users. Just start browsing and reading as much as you can. I know from experience as a business owner the more I learn about this software the better I support my business with it.
OK so this is different entirely. It looks like you may be using v3 as well? That might be good to mention this. Everything I have said is built for v4 which is currently the supported software v3 is no longer officially supported.
However to answer your question you can not use a Ticket Calculation for individual items. It will never be possible to do what you asked with a Calculation Type. You would need to look into a system similar to the various custom discount tutorials located in the tutorials forum category. Since you seem to be using v3 there is a chance some of those may not work.
Fine, but somebody also using V4 and asked the same question but he not has a full answer, he use V4 and have the same problem also. and this question is not related by version as I thought. I dont know if you can help me in this issue or not, I searched in V3 forum but I didn’t find out how to do
Selam @mohamed1313. You’ll get awesome help here if you also help us to understand what you need. Otherwise it’ll get nowhere… You may think there is just a single way to add service charge but in fact there are several ways to do that. So when you ask a question about service charge we really really really need to know in detail how you implemented that. As I’ve mentioned in guidelines to be able to give better support we normally just skip questions if it does not have needed detail but @Jesse tried to help. I hope you’ll appreciate this.