Sambapos crushing

everytime i cashup ,sambapos crushes…is there something i can fix to stop it from crushing

Can you share your error log so we can see what might be causing the crashing?

1 Like

[General Info]

Application: SambaPOS
Version: 4.1.82
Region: en
DB: SQ
Machine: DAISHO
User: User
Date: 27/10/2021
Time: 5:45 pm

User Explanation:

User said “”

[Exception Info 1]

Top-level Exception
Type: System.Reflection.TargetInvocationException
Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack Trace: at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at Samba.Presentation.App.Main()

Inner Exception 1
Type: System.NullReferenceException
Message: Object reference not set to an instance of an object.
Source: Samba.Domain
Stack Trace: at Samba.Domain.Models.Accounts.AccountTransaction.UpdateAccount(Int32 accountTypeId, Int32 accountId)
at Samba.Domain.Models.Accounts.AccountTransaction.UpdateAccounts(IEnumerable1 accountDataList) at Samba.Domain.Models.Accounts.AccountTransactionDocument.UpdateSingletonTransactionAmount(Int32 transactionTypeId, String transactionName, Decimal amount, Decimal exchangeRate, IEnumerable1 accountDataList)
at Samba.Domain.Models.Tickets.Calculation.UpdateCalculationTransaction(AccountTransactionDocument document, Decimal amount, Decimal exchangeRate, IEnumerable1 accountDataList) at Samba.Domain.Models.Tickets.Ticket.CalculateServices(IEnumerable1 calculations, Decimal sum)
at Samba.Domain.Models.Tickets.Ticket.GetPostTaxServicesTotal()
at Samba.Modules.PaymentModule.OrderSelector.UpdateSelectors()
at Samba.Modules.PaymentModule.OrderSelector.UpdateExchangeRate(Decimal exchangeRate)
at Samba.Modules.PaymentModule.ForeignCurrencyButtonsViewModel.set_ForeignCurrency(ForeignCurrency value)
at Samba.Modules.PaymentModule.PaymentEditorViewModel.Prepare(Ticket selectedTicket)
at Samba.Modules.PaymentModule.PaymentModule.b__2(EventParameters1 x) at Microsoft.Practices.Prism.Events.EventSubscription1.InvokeAction(Action1 action, TPayload argument) at Microsoft.Practices.Prism.Events.EventSubscription1.<>c__DisplayClass2.b__0(Object[] arguments)
at Microsoft.Practices.Prism.Events.EventBase.InternalPublish(Object[] arguments)
at Microsoft.Practices.Prism.Events.CompositePresentationEvent`1.Publish(TPayload payload)
at Samba.Presentation.Services.Common.ExtensionMethods.Publish[TEventsubject](TEventsubject eventArgs, String eventTopic, Action expectedAction)


[Assembly Info]

Samba.Services, Version=1.0.0.0
mscorlib, Version=4.0.0.0
System, Version=4.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
PresentationFramework, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
FluentValidation, Version=3.4.0.0
Samba.Domain, Version=1.0.0.0
DevExpress.Xpf.Grid.v14.1, Version=14.1.6.0
DevExpress.Xpf.Grid.v14.1.Core, Version=14.1.6.0
PresentationCore, Version=4.0.0.0
Stateless, Version=1.0.0.0
System.Core, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.6.0
EntityFramework, Version=4.4.0.0
System.Windows.Forms, Version=4.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
Samba.Localization, Version=1.0.0.0
Microsoft.CSharp, Version=4.0.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Samba.Persistance, Version=1.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
PropertyTools, Version=2012.4.14.1


[System Info]

Operating System
-Microsoft Windows 10 Pro
–CodeSet = 1252
–CSDVersion =
–CurrentTimeZone = 120
–FreePhysicalMemory = 3899948
–OSArchitecture = 64-bit
–OSLanguage = 1033
–ServicePackMajorVersion = 0
–ServicePackMinorVersion = 0
–Version = 10.0.18363

Machine
-DAISHO
–Manufacturer = Dell Inc.
–Model = OptiPlex 780
–TotalPhysicalMemory = 8415440896
–UserName = DAISHO\User


that error report log is from version 4i upgraded to version 5.3.6 thinking it will fix the error but now another problem and now i cant close tickets…

From what I understand its something to do with Ticket Calculations, are you apply some calculations on your ticket closing rule or some other automation?

Can you show some screen shots or video leading up to the problem?