Selecting one Ticket Tag to Deselect another Ticket Tag

[Aminur]

I have achieved the toggling behaviour using a single ticket tag with 3 values, using this tutorial.

Ticket Tag - Simple Example for: Dine-In / To-GO

This is a simple implementation of a Ticket Tag that I use to toggle between “Dine-In” orders and “To-Go” orders. I prefer this method instead of separate Departments and Ticket Types, since it’s implementation is very easy to do and simple to observe. Operational Flow: [image] Tickets showing Ticket Tag: [image] Automation Command to toggle the Ticket Tag value: [image] Action to set the Ticket Tag value. In this example, the Ticket Tag is named “SG” (StayGo). [image] Action t…

However when I came across this post Kendash implied that you could achieve the same behaviour using 3 separate buttons and using “untag action in each rule”.
I think this would be better for my users.
One advantage of using three different buttons is that I am able to close tickets and return to them latter without having to select a customer first as long as I have “tagged” the ticket (similar to “HOLD”). This behaviour is very useful for my business model.
I do not seem to be able to close tickets in the same way if I use one button with 3 values. My setup of the button might be wrong.
The screenshot shows what I am trying achieve. As you can see “Collection” is green. When the user clicks “Delivery”, collection should go back to default color and delivery should be green with the tag updated to say just “Delivery”.
Is this possible?