[SOLVED] Help for the tutorial GC Sales & Redemption

[marios]

Please check someone because i’m going crazy …
thank you all for the help by the way …

[QMcKay]

It looks like you have white-space here - can you check that to confirm?

[marios]

no space … CONFIRMED

[QMcKay]

Show the following (Manage > Accounts):

Document Type: GC Purchase Doc
Transaction Type: GC Credit Transaction

The Account Types used in GC Credit Transaction.
The Accounts used in GC Credit Transaction.

[marios]

[marios]

I have translate several things in my language is there any chance fails something from the translate ?

[QMcKay]

Your Transaction Type is incorrect…

So we can assume your Account for GC Funds is also incorrect…

[marios]

these are the instructions

and where you show me in my SambaPos i cant see Transfer Accounts ???

sorry but i am a little confused …

[QMcKay]

Ok, fair enough.

Please give me some time to look that over and make some additions/corrections…

I must have modified my setup long after that Tutorial was made.

I will post back here will modifications if need be, but I need to go to supper now.

[marios]

take all the time you want …

thank you for your help

[QMcKay]

I find it odd that the Tutorial shows the GC Account as a Payment Account Type, since I cannot find in any DB backup where that was the case. Anyway…

##Transfer Accounts [Default] (Account Type)##

Name:	Transfer Accounts
Filter Type:	All
Rule:	Default

---

##Transfers [Transfer Accounts] (Account)##

Name:	Transfers
Type:	Transfer Accounts

---

##GC Funds [Transfer Accounts] (Account)##

Name:	GC Funds
Type:	Transfer Accounts

---

##GC Credit Transaction (Transaction Type)##
[GC Accounts -> Transfer Accounts]

Name:	GC Credit Transaction
Source Account Type:	GC Accounts
Target Account Type:	Transfer Accounts
Default Source Account:
Default Target Account:	GC Funds

---

[marios]

Good Morning

Started once again from scratch, delete everything and pay extra attension
Unfortunately nothing changed, still can’t pay with GC and print GC …

[marios]

I install SambaPos 5 brand new installation, nothing chaned, nothing translated, same problem, can’t use GC for paying and can’t print GC Ticket …
I’m trying to figure out where the problem is … still nothing …

[QMcKay]

Did you create the elements that I showed?

Are Accounts being created? If so, do they still have zero-balance?

[marios]

Hi QMCKay
i hope you are well

I can Create Accounts and the have balance but i canot use that balance, i mean i cant use it for pay …

and the one is drive me crazy is why the printer always print Ticket Template and noT thE GC template !!!

[QMcKay]

@marios

and they have balance but i cannot use that balance

The GCBalance field in the GC Entity is not a real Balance. Check the GC Account Balances. If they are zero (shown as a dash -), then they cannot be used to pay, because the Transaction Type is set to Credit (which is what we want, so don’t change that).

[marios]

You are right they are empty :frowning

that’s weird i have no accounts !!!

[QMcKay]

So we are back to the same thing. The GC Account balances are not being updated when the GC is created. This is done in the Rule named GC Purchased & Printed, specifically, this Action:

Again, we need to look at:

Document Type: GC Purchase Doc
Transaction Type: GC Credit Transaction

The Account Types used in GC Credit Transaction.
The Accounts used in GC Credit Transaction.

[marios]

[marios]