TAX Include not calculating

sam2 · September 28, 2019, 5:04pm

Hi i am adding include tax and on pos sale screen i can see its included but in the print it is printing exclude vat.

and i have share screen shots and template.
please need help for this.

[LAYOUT]
-- General layout
<T> Receipt
<L00>Date:{TICKET DATE}
<L00>Time:{TIME}
{ENTITIES}
<L00>Ticket No:{TICKET NO}
<L00>Waiter/Waitress : {USER NAME}
<L00>Notes/PlateNo : {NOTE}
<F>-
<J00> QTY |      ITEM NAME          |  PRICE |
<F>-
{ORDERS}
<F>=
<EB>
{DISCOUNTS}
[<J10>Total Gift:|{ORDER STATE TOTAL:Gift}]
{TAXES}
{SERVICES}
<J10>TOTAL VAT BEFORE:|[=F(TN('{TICKET TOTAL}')-TN('{TAX TOTAL}'))] 
<J10>VAT Incl:|{TAX TOTAL}
<J10>Total:|{TICKET TOTAL}
<J10>Paid :|{TENDERED TOTAL}
<J10>Balance :|{CHANGE TOTAL}
<F>=
{PAYMENTS}
<DB>
<F>=
<C10>T H A N K   Y O U
[DISCOUNTS]
<J00>{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}

[SERVICES]
<J00>{CALCULATION NAME}|{CALCULATION TOTAL}

[PAYMENTS]
<J00>PAID BY: {PAYMENT NAME}|{PAYMENT AMOUNT}

[ORDERS]
-- Default format for orders
<J00> {QUANTITY}        {NAME}          |{TOTAL PRICE}
{ORDER TAGS}

[ORDERS:Gift]
-- Format for gifted orders
<J00>- {QUANTITY} {NAME}|**GIFT**
{ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

[ORDER TAGS]
-- Format for order tags
<J00> * {ORDER TAG NAME} | {ORDER TAG PRICE}

[ENTITIES:Table]
-- Table entity format
<L00>Table: {ENTITY NAME}

[ENTITIES:Customer]
-- Customer entity format
<J00>Customer: {ENTITY NAME} | {ENTITY DATA:Phone}

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JTRTech · September 28, 2019, 6:41pm

Did you change ticket type to price include tax after starting the ticket?

sam2 · September 28, 2019, 6:45pm

yes i have change here is the screen shot for ticket type

JTRTech · September 28, 2019, 6:46pm

Your missing the question.
What I said was did you start that ticket fresh after changing that option?

sam2 · September 28, 2019, 6:48pm

yes i have check with new fresh tickets and i have restarted system many times but this issue is not getting solve

JTRTech · September 28, 2019, 7:59pm

Ok, so I would sugest next you double check your tax account and transaction setup.

Jesse · September 28, 2019, 11:57pm

You are using tax template and not a calculation.rigjt?

sam2 · September 29, 2019, 6:18pm

Hi jesse yes the issue is with print in the software its showing correct when i print its excluding i have share screen shots in screen shot pos sale screen its showing including vat when i print its excluding. so here i want including vat.

Bob_be · September 29, 2019, 6:32pm

Can you run a new transaction and post the screen shot of the ticket screen and receipt, again? If you changed the print template, can you show that again?

sam2 · September 29, 2019, 6:48pm

hi here is the new transaction i did but same issue you can see the screen shots.
before doing transaction i have restart the sql server and restart the work period also but same issue i am having.

Bob_be · September 29, 2019, 6:59pm

Thanks for posting the screen shots. Your first post/screen shot shows 2 different transactions. I just wanted to make sure it was still working the same.

I have “tax included” in my setup (2 tax types). I copied your template, it works correctly on my setup.
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