# Ticket changed,your latest changes not saved

**URL:** <https://forum.sambapos.com/t/ticket-changed-your-latest-changes-not-saved/26160>\
**Category:** V5 Question\
**Created:** [September 4, 2022, 2:37pm UTC](https://forum.sambapos.com/t/ticket-changed-your-latest-changes-not-saved/26160 "2022-09-04T14:37:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![muthoga](https://forum.sambapos.com/user_avatar/forum.sambapos.com/muthoga/32/18954_2.png) [@muthoga](https://forum.sambapos.com/u/muthoga)\
**Post date:** [September 4, 2022, 2:37pm UTC](https://forum.sambapos.com/t/ticket-changed-your-latest-changes-not-saved/26160/1 "2022-09-04T14:37:55Z")

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can someone kindly let me know what is the cause of this error message,it has started after i have upgraged my system to version 5.5.2, i am running on sql version server 2014

 ![Capture1](https://forum.sambapos.com/uploads/default/original/3X/a/6/a6d14e34967ad94fb752759d3b4d38bd1d15c91a.png)

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**Author:** ![muthoga](https://forum.sambapos.com/user_avatar/forum.sambapos.com/muthoga/32/18954_2.png) [@muthoga](https://forum.sambapos.com/u/muthoga)\
**Post date:** [September 4, 2022, 2:45pm UTC](https://forum.sambapos.com/t/ticket-changed-your-latest-changes-not-saved/26160/2 "2022-09-04T14:45:08Z")

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i have cleared the database using the database tool,just to make sure everything is cleared out but still its not working

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**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\
**Post date:** [September 4, 2022, 2:54pm UTC](https://forum.sambapos.com/t/ticket-changed-your-latest-changes-not-saved/26160/3 "2022-09-04T14:54:58Z")

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It is typically because of a print job action that is bad or setup incorrectly. Please check all execute print job actions make sure they are not referencing any print jobs that dont exist or are named different.

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**Author:** ![muthoga](https://forum.sambapos.com/user_avatar/forum.sambapos.com/muthoga/32/18954_2.png) [@muthoga](https://forum.sambapos.com/u/muthoga)\
**Post date:** [September 4, 2022, 2:57pm UTC](https://forum.sambapos.com/t/ticket-changed-your-latest-changes-not-saved/26160/4 "2022-09-04T14:57:17Z")

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i have altered nothing on print Job,i have just upgraded the sambapos to the newest version,theall the hell broke loose,but anyway let me redo the print jobs sir,thankyou for pointing it out sir

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**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\
**Post date:** [September 4, 2022, 3:07pm UTC](https://forum.sambapos.com/t/ticket-changed-your-latest-changes-not-saved/26160/5 "2022-09-04T15:07:42Z")

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[Ticket not saved error? - V5 Question - SambaClub Forum (sambapos.com)](https://forum.sambapos.com/t/ticket-not-saved-error/24758)