# Ticket missing i do not understand **URL:** \ **Category:** V5 Question\ **Created:** [November 10, 2015, 5:46pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050 "2015-11-10T17:46:08Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![arturjur](https://forum.sambapos.com/user_avatar/forum.sambapos.com/arturjur/32/15265_2.png) [@arturjur](https://forum.sambapos.com/u/arturjur)\ **Post date:** [November 10, 2015, 5:46pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050/1 "2015-11-10T17:46:08Z")
some tickets disappear and I do not understand the reason ![](https://forum.sambapos.com/uploads/default/original/3X/f/2/f2985c30903ed0c1a672d46793ee64034dea97ef.png) ---
**Author:** ![arturjur](https://forum.sambapos.com/user_avatar/forum.sambapos.com/arturjur/32/15265_2.png) [@arturjur](https://forum.sambapos.com/u/arturjur)\ **Post date:** [November 10, 2015, 6:43pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050/2 "2015-11-10T18:43:21Z")
> [@\[Solved\] When ticket is opened, counter is updated even if no orders are registered](http://forum.sambapos.com/t/solved-when-ticket-is-opened-counter-is-updated-even-if-no-orders-are-registered/4671/6): > > @QMcKay thanks for the reply. I understand what you say about moving orders and merging tickets and that all seem to be working. My problem is the missing tickets. If I start with the current entry, we are at ticket 33348 If I now open a table (2) but don’t put any orders and then click close and then again table (3) [image] and again table (4) but this time order something and submit [image] it has jumped to ticket 33351, i.e. it has lost two tickets 33349 and 33350 … ---
**Author:** ![idiamin](https://forum.sambapos.com/user_avatar/forum.sambapos.com/idiamin/32/33979_2.png) [@idiamin](https://forum.sambapos.com/u/idiamin)\ **Post date:** [January 17, 2017, 8:11pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050/3 "2017-01-17T20:11:37Z")
sorunun çözümünü biraz detaylandırırmısınız ---
**Author:** ![JTRTech](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jtrtech/32/21270_2.png) [@JTRTech](https://forum.sambapos.com/u/JTRTech)\ **Post date:** [January 17, 2017, 8:17pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050/4 "2017-01-17T20:17:13Z")
Google translate so excuse if not accurately translated. Bilet başlatılabilir, tüm siparişler iptal edilmiş ve gönderilmemiş olduğundan, bilete numara ardışık değildir, çünkü bilet kapanma noktası olarak ayarlanır ve veritabanına gönderilir.0 gelince, bu muhtemelen tüm emirlerin tahmini olarak geçersiz kıldığı bir bilet olacaktır.Bilet üzerinde, neyin üzerinde olduğunu görmek için bilet kutusuna bakın. Ticket number not always sequential as number made of ticket creation but id is sequential as made on ticket close/submit to database. As for 0 would guess this is a ticket with voided all orders. As for a solution for problem… There is no problem, thats how it is. Maybe report ticket ID rather than number. As for 0 value ticket, use ticket lister to check whats on ticket, expect all orders have been voided. ---
**Author:** ![idiamin](https://forum.sambapos.com/user_avatar/forum.sambapos.com/idiamin/32/33979_2.png) [@idiamin](https://forum.sambapos.com/u/idiamin)\ **Post date:** [January 17, 2017, 8:33pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050/5 "2017-01-17T20:33:28Z")
Remaining Amount = 0 Ticket Id \> 0 But this is not happening ☹ ---
**Author:** ![emre](https://forum.sambapos.com/user_avatar/forum.sambapos.com/emre/32/39073_2.png) [@emre](https://forum.sambapos.com/u/emre)\ **Post date:** [January 17, 2017, 8:35pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050/6 "2017-01-17T20:35:45Z")
Selam Türkçe sorular için [https://sambapos.org/tr/questions/newest](https://sambapos.org/tr/questions/newest) adresini ziyaret edebilirsiniz. Sorunun farklı nedenleri olabilir. Detaylıca açıklarsanız iyi olur. ---
**Author:** ![idiamin](https://forum.sambapos.com/user_avatar/forum.sambapos.com/idiamin/32/33979_2.png) [@idiamin](https://forum.sambapos.com/u/idiamin)\ **Post date:** [January 18, 2017, 5:53am UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050/7 "2017-01-18T05:53:08Z")
emre bey sorun boş adisyon açıp kapatıldığında veya adisyona birşey yazılıp iptal edildiğinde Ticket ID atlayarak devam ediyor. Adisyon kağıtlarını biriktirenler için şüphe uyandırıyor. Bunun bir çözümü var mı? Teşekkürler ---
**Author:** ![Jesse](https://forum.sambapos.com/user_avatar/forum.sambapos.com/jesse/32/61493_2.png) [@Jesse](https://forum.sambapos.com/u/Jesse)\ **Post date:** [January 18, 2017, 12:38pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050/8 "2017-01-18T12:38:53Z")
Use TICKET ID instead of Ticket number if you are doing accounting. Ticket number will skip and it’s by design to prevent orders from getting out of sync with multi terminal setup.