# Ticket missing i do not understand

**URL:** <https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050>\
**Category:** V5 Question\
**Created:** [November 10, 2015, 5:46pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050 "2015-11-10T17:46:08Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![arturjur](https://forum.sambapos.com/user_avatar/forum.sambapos.com/arturjur/32/15265_2.png) [@arturjur](https://forum.sambapos.com/u/arturjur)\
**Post date:** [November 10, 2015, 6:43pm UTC](https://forum.sambapos.com/t/ticket-missing-i-do-not-understand/8050/2 "2015-11-10T18:43:21Z")

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> [@\[Solved\] When ticket is opened, counter is updated even if no orders are registered](http://forum.sambapos.com/t/solved-when-ticket-is-opened-counter-is-updated-even-if-no-orders-are-registered/4671/6):
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> @QMcKay thanks for the reply. I understand what you say about moving orders and merging tickets and that all seem to be working. My problem is the missing tickets. If I start with the current entry, we are at ticket 33348 If I now open a table (2) but don’t put any orders and then click close and then again table (3) [image] and again table (4) but this time order something and submit [image] it has jumped to ticket 33351, i.e. it has lost two tickets 33349 and 33350 …

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