Ticket tag does not print when set

V5 Question
1

When I have [<J00>RTN: {TICKET TAG:RTN}] in the printer template, nothing prints when the ticket tag is set. When I remove the brackets [] it shows the set value.

Any thoughts?

TIA

EDIT:

I should add that the conditional brackets work elsewhere for ticket tags.

2

You have a condition but you have to specify what prints after it I think

3

Hes just doing the hide if null brackets I think.

I beleive, if you want to include the line format tag and have line removed completely you need double square brackets. Pair arround the template tag and the seccond pair arround hole line.

4

Thank you for the suggestion. You (JTRTech) are correct - hide if null. I tried the double brackets to no avail.

Instead I went with a ternary expression:

<J00>[='{TICKET TAG:RTN}' == '' ? '<J00>RTN: N/A' : 'RTN: {TICKET TAG:RTN}']

It at least gives me some text and not a blank line if null.

In the grand scheme of things, I’m just a bit confused how the null brackets will work in one place and not another. Ah, well

Thanks!

5

I wouldn’t have whole line in that. If you want N/A when empty leave j00 RTN: outside expression and just have tag == ‘’ ? n/a : tag

6

Another way to skin the cat. Thanks!