Ticket Template question

Version 4 V4 Question
1

Hi,

I have a zero priced product and I am using order tags to build up the price. The order tags are set to add the tag price to the order price

In my ticket template I am not displaying the order tags for this particular product

However the price printed on the ticket next to the product does not include the added tag prices

In the template I have tried using {PRICE} and {TOTAL PRICE} to display the order price but both display the product price which is zero.

Using {TOTAL} works but that then always displays the total price including other products where I want to display the product price and the order tag prices separately

On the order screen the totals all get displayed correctly

Has anyone seen this before and have a solution

Thanks

Tony

2

Template Help shows these possibilities:

PRICE #Line: Item Price
TOTAL PRICE Total Price
TOTAL #Line: Item Total
TOTAL AMOUNT #Line: Item Total x Quantity
CENTS #Line: Item Price On Cents
LINE AMOUNT #Line: Item Total (Gifts Excluded)

Try {TOTAL AMOUNT} or {LINE AMOUNT}. Likely {TOTAL AMOUNT} will work best in your case.

3

Hi,

Nope. Both of those display the total price including tag price even when an order tag is not set to add the tag price to the order

If an order tag price is applied to the order price then I want the final price printed on the ticket. If the order tag price is not applied to the order price then I want the product price printed

There does not seem to be an option for that

Is there a way on the ticket template to use a different layout depending on a particular product

Regards

Tony

4

I would put this whole block in under your [ORDERS] section

PRICE: {PRICE}
TOTAL PRICE: {TOTAL PRICE}
TOTAL: {TOTAL}
TOTAL AMOUNT: {TOTAL AMOUNT} 
LINE AMOUNT: {LINE AMOUNT}

So it would be like this;

[ORDERS]
-- Default format for orders
<J00>{QUANTITY} x {NAME}|£{LINE AMOUNT}
<L00>PRICE: {PRICE}
<L00>TOTAL PRICE: {TOTAL PRICE}
<L00>TOTAL: {TOTAL}
<L00>TOTAL AMOUNT: {TOTAL AMOUNT} 
<L00>LINE AMOUNT: {LINE AMOUNT}
{ORDER TAGS}

This would clearly show you what each one is actually showing.
Ring in a few items and print a receipt and see if one does what you want.

5

Sorry no luck with any of those

It seems that the options are that you can only show the base product price or the total price including order tag price regardless of the “add tag price to order price” option

Perhaps the only way around is to print different details depending on the product or product group. Is that possible

Regards

Tony

6

Either that or have item total print on ticket for all orders and remove the price from the tag formatting section, not ideal I guess.

I imagine it would be, if not directly there would be a work around using order added rule to set a hidden order state of the product group as know for sure you can format based on order state.