Hi,
Just configuring a new database, and somehow now the ticket won’t close. Tried looking through all my actions/rules one by one and comparing to default database but can’t seem to pinpoint it. Sample attached. I have also tried to rebuild default buttons but that hasn’t changed anything
Could anyone be kind enough to have a glance over for me? Thanks
Rules/Actions:
Go through your Transaction Types. Look for missing Source or Target Account.
Okay, might be an issue with VAT account I tried to implement.
Some of my items are non-VAT and some are VAT at 20%.
I made a new Account Type and Transaction Type as shown below.
Made a new Tax Template and mapped it to my VAT product groups
EDIT: After going through, I realised that the VAT transaction was going into the wrong account, Sorted now, Thanks @QMcKay