Update Ticket Status RULE problem

Version 4 V4 Question
1

Guys, I have defined everything to work with two printers, or at least that is wat I think!!!
but this rule: “PRINT BILL RULE” is giving me some trouble. For the defualt rule the Action “Update Ticket Status” has two values, CONSTRAINT and STATUS, but when I try to define an exact same set of actions for a diferent PRINT BILL RULE, the variables for the same action are three, CONSTRAINT, STATUS and CURRENT STATUS, so obviously when I try to duplicate behaviour it does not work.

PRINT RULE PIZZARIA (original with some modificationes in names) works perfect, prints bill, and updates status of table

PRINT RULE RESTAURANTE (wich I hand made copying the original one) prints the bill but does not change table status…

Help please!!!

THANKS!!!

G.

319d45d55ca8681b.png1366×768 36.9 KB

aaa756fd738f0e66.png1366×768 37.7 KB

2

Just clone the pizza rule, change the print job action to Restaurant and change the mapping to Restaurant Department.
That should be all you need.

3

Clone? I was trying to do add the rule by hand…

THANKS!!!

[UPDATE] found the CLONE menu option… jajajjjajjajaja, did not know that this could be possible!!!

THANKS ONE MORE TIME!!!

G.

4

Cloning is great as it makes an exact copy of rules, actions, actually it’s available to almost all backend settings.