Use Untag Order Action to remove all Tags belonging to a Tag Group?

V5 Question
1

Is there any way to use automation Action Untag Order to remove all Tags belonging to a particular Order Tag Group?

The idea is that I don’t know which Tags are selected, but I want to remove them all from the Order.

I tried * as a Tag Value, but it does not work.

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Hmm… maybe {ORDER TAG LIST:X} with Loop Values?

Looks doable. Would be much simpler to implement though if there was a way to remove all Tags of a Group using something like * as a Tag Value :wink:

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2

Isn’t cancel order easier :slight_smile:

Or maybe using update order I think it has order tag Jason it may overwrite it with empty tag value

3

I am trying to constrain the number of Toppings for a Pizza via the Portion.

It works ok if I select the 1-3 Toppings Portion and begin Tagging. It will stop at 3 toppings and allow no more.

But if I select the 4+ Toppings Portion, then do Tag selection, it allows for unlimited Tag Quantity, which is fine.

But if I then switch back to 1-3 Toppings, all the Tags remain from the 4+ Portion, which overcomes the “3” limit. So I want to remove all the Tags when the Portion changes to prevent this.

I will take a look at Order Tag JSON … you might be correct on that it might override the Tags.

LOL, that might work pretty good too - thanks for the suggestion!

4

BTW, IIRC when using update order it seem the value on screen does not update even using display ticket. I need to add order then cancel or select unselect I think.

So, it may seem not working.

5

I remember a strange bug like that in .61 Beta, but it should be fixed.

I am not using Update Order Action. I am using:

  • Untag Order
  • Update Order State (tracks Order Tag Quantity)
  • Update Program Setting (for storing some values to use between Rules)
  • Execute Automation Command (to overcome Action Constraint behavior)

6

Using {ORDER TAG LIST:X} and Loop Values Action to remove all Order Tags from the “Pizza Toppings” Tag Group when the Portion changes to “1-3 Toppings” …

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7

can you show the rule and action behind this gif so i can have a look at the syntax.
Thanks very much!

8

It will be a message action on an order tagged rule.

9

Actually was more interested in the action that executes on portion change. Am trying to do something similar and can’t get the syntax right.

10

Here is a DB Tools Import file containing all the Rules and Actions. Everything is prefixed with the word PIZZA.

PIZZA_Portions_Tags.zip (1.3 KB)

The basic idea is that it keeps count of the number of Order Tags from a specific Order Tag Group, and if that count exceeds a certain value based on the selected Portion, then it disallows adding more Tags.

It also monitors the Order Portion Changed Event and when that is triggered, it fires a Loop Values Action which in turn triggers the Value Looped Event to Untag the Order for a specific Order Tag Group.

The Loop Values Action is supplied with a list (comma-separated) of Order Tags from a specific Order Tag Group using a Program Setting which was previously populated using the tag {ORDER Tag LIST:X}, in this case {ORDER TAG LIST:_Pizza Toppings} where _Pizza Toppings is the Order Tag Group Name.

11

Hi @QMcKay, thanks heaps. I was able to use part of your solution to resolve the bug I had in my POS.