User role not functioning


I have created a user role to as a cashier, but the user can to settle to customer account, option is greyedout. Help please.


Show us the permissions. Share a screenshot.


Does the selected entity have an account. You have to create account for entity either when creating or editing with create account button on add/edit entity screen.



Please point step to this solution. thanks


Search for entity, click edit and click create account.


Done, customers account created, but no avail. I even gave admin privilege to the user, still did not work.


Show screenshots because we need to see it.