Hi, I have a setup whereby I am prompted to input a phone number as a ticket tag. At the present time, the prompt automatically appears as below when I start a particular type of transaction. I was wondering if it would be possible to have a number pad when I press ‘keyboard’ instead of the (other…

I was initially thinking to use a ternary expression but it doesn’t seem to be working with ticket tags: [=('{TICKET TAG:ENTER PHONE}' == '' ? 'NO NUMBER' : '{TICKET TAG:ENTER PHONE}')] What that would do is see if the ticket tag is empty and if so print ‘NO NUMBER’. If it is not empty it would …

You will need to create your own Phone Number button on the POS screen. Start by unmapping the Ticket Tag Phone Number button. It should be grayed out after saving. Then in Manage->Automation->Automation Commands->Add Automation Command. Create a Phone Number button. (Design to your liking) in M…

Use this: [?Phone Number;\d{x,y};;OCN] where x is the minimum digits and y is the maximum digits. Only integers are accepted and the number pad will show.

Thank you for this. I am going to look again at it later. I did have it asking automatically to enter the phone number when the first item was ordered (albeit with the alphanumeric keyboard). However, one problem I was having was that if you ordered an item with an order tag that pops up automati…

You can constrain your rule to the order count (I used ‘Order Added to Ticket’ as the rule trigger): [2020-08-31_10;22_1598890924_Samba.Presentation] [=TN('{ORDER COUNT}')] EQUALS 1 Here’s how it would look: [2020-08-31_10;32_1598891528_%pn] Or, you can modify the Close Ticket Rule to not clos…

Amazing thanks. It’s clear there are a few ways to approach this and I’ve incorporated your advice into an immediate solution. One last area of concern for me here is the ticket lister. I am having a hard time figuring out how to get tickets to display if they do not have a phone number attached. F…

The raw text one sees on the left of your ticket display is that what happens when there’s no phone number?

[image] Memo: [=(‘{TICKET TAG:ENTER PHONE}’ == ‘’ ? ‘NO NUMBER’ : ‘{TICKET TAG:ENTER PHONE}’)] That’s brilliant. Thank you. I’ve implemented your first solution. But your second one would be equally useful. I’m going to leave it like that for now and see how it goes while I get to grips with…

I was unable to get that to work for whatever reason. I put it in the post hoping someone might be able to make it work.

Using a Number Pad for Free Tagging Input

V5 Question

Bob_be August 29, 2020, 4:09pm 3

I ran out of time yesterday, to explain about creating your own custom keyboard. Here is a link to more information about Prompt and parts of the Prompt’s fields: