VAT % has changed. I changed it in the system and on the order screen the calculation is right with the new % but when I print out the bill it is still calculating the old %
Can you copy and paste your ticket template here?
How about you delete all tax / VAT references / entities and recreate them. That trick usually solves my problems (except “Printer Templates”)
Thank you for your advice on the template.
I checked the template and found an error. For 11% VAT.[=F(TN(’{TICKET TOTAL}’) - TN(’{TICKET TOTAL}’)/1.1)] but should have been[=F(TN(’{TICKET TOTAL}’) - TN(’{TICKET TOTAL}’)/1.11)]
How is this possible?
After this correction it works right.
So where are you showing the calculation in your template? That simply looks like your manually doing the math for the printout. Can you share your template please? I might can help you prevent this from happening again in the future.