Void items shows up on the ticket

V5 Question
1

Hi guys, I tried to find a answer but I couldn’t so I need to ask you.

How can we hide voided items on the ticket?

It takes off the amount from total but the still appears on the ticket.

Thank you.

2

It isnt printed on recipt by default so you must have changed it…

[ORDERS]
-- Default format for orders
<J00>{QUANTITY} x {PRODUCT NAME} {PORTION}{PRICE TAG}|£{TOTAL AMOUNT}
{ORDER TAGS}

[ORDERS:Gift]
-- Format for gifted orders
<J00>{QUANTITY} x {PRODUCT NAME} {PORTION}||**GIFT**
{ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

Thos are my orders template sections.
Youll see [ORDERS] is default unless specified elsewhere

[ORDERS:Void] and [ORDERS:Gift] have diferent specific formatting.

Void just has a comment line ie- nothing printed for void orders.

3

Thank you very much for your reply, it should solve my problem.