I’ve been struggling with this for a while, no idea where else to look.
When I void an item it get gifted, you can’t remove the gift state after that.
GIFT BUTTON MAPPING
GIFT RULE
VOID BUTTON MAPPING
VOID RULE
STATES
UPDATE ORDER GIFT STATE
Any help would be appreciated
Jesse
2
Show the automation command for void. So your wanting to feed the Command Value into the State?
VOID RULE
VOID AUTOMATION BUTTON MAPPING
JesseLeader
1h
“So you wanting to feed the Command Value into the State?”
I mainly want this to work as normal for reporting purposes. Now all items are under gift so cant report any voided items.
Jesse
4
You already showed the mapping I asked for the command. AKA General Settings.
Hope i’m not misunderstanding you
Jesse
6
Ok do you have any other automation that may be interfering. Can you look at the Rule Debugger?
Jesse
8
I see it updating state to Gift. You have a lot of things happening when you press void. A lot of custom stuff.