where i have asked it to convert the 5 from 0.15 to a 0?
its giving a difference of 5
no use still a difference of 5
Does the actual account reflect the correct amount? Remember too that you may have created some transactions in there between calculation types etc. Can you clear all data and then try see what you get?
So click on that account and press Account Details. Pull up tickets… see whats missing.
I think I know what it was… remember when you added .05 to the calculation when we wanted it to be 0? I bet you ran transactions with it like that.
ya i noticed this also so clear all the transaction and made new transaction still a difference
i had two ticket with round up 0.02 but accounts showing only one
work period
Hmm were both tickets the same?
which ticket is not showing?
BTW you should upgrade to 4.1.82 the latest version.
open those tickets and put screenshots.
I noticed one of them has a table assigned the others do not… is that one with table the one it recorded?
EDIT: I see now. The one without the table is recording fine. the one with table is not recording the transaction… so we need to figure out why.
It wont solve your problem but it ensures you have latest update to solve any unknown issues.
this ticket is reflected in accounts
The one with the table assigned is not recording the transaction document so we need to figure out why. pm me a new copy of your db I will take a look. It is probably a rule conflicting with it somehow.
ya i also figured this out
i have send the db plz take a look at it
Interesting… It has to do with your open dishes and the way its applying price with order tags. Still looking at it.
Hmm I can not figure out why but its putting it in receivables but not moving it to Rounding… its accepting the amount in payment but not designating it as Auto Round.
Well the problem is definitely your open price dishes… any item with 0 price triggers it not recording correctly. Even if its mixed with other items that will by themself.
@emre I can not figure this one out it has me stumped. I can reproduce whats happening.
His calculation is working and he is collecting the right amount of money but if he selects a dish from his menu that he has defined as price =0 for product and he uses Order Tag to add price to Order… it records the calculation total into receivables but it does not record it into rounding account so receivables just keeps growing and growing…
@kendash is is not only open dishes it’s happening with priced dishes.