I try to automate create ticket and set entity for ticket but it doesn’t work (no entity was changed). I need to manually click Change Entity button so the entity will change. Obviously, the rule is working (when manually click) but not when fully automate.
I did set Update Null Entity but no luck. Actually, it already have entity created but it still not select.
BTW, it weird that I have almost the same setup with select Table (Create Ticket->Change Ticket Entity) and it work. So, I create Customer entity but it doesn’t work hmmm.
EDIT: I tried Change Ticket Entity → Create Ticket but still not working. Well it should not because Chabge Ticket Entity before having ticket.