# Workperiod report totals not the same **URL:** \ **Category:** V5 Question\ **Created:** [December 30, 2022, 3:32am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613 "2022-12-30T03:32:43Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![jerryfin](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/j/d78d45/32.png) [@jerryfin](https://forum.sambapos.com/u/jerryfin)\ **Post date:** [December 30, 2022, 3:32am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/1 "2022-12-30T03:32:43Z")
I am running the work period report however the totals are not the same. My setup: 4 terminals 1 server 2 department 1 ticket type Payment type: USD Cash (local currency) Credit Card 2 change type for USD and Local currency. I am trying to run the Work Period report howerver : 1- The Grand Total and the Payment total are different ![20221229_165108](https://forum.sambapos.com/uploads/default/original/3X/9/8/981460ab1f835138c488c069e179ba291a23f958.jpeg) 2- the user sales and settled total are different. ![20221229_165057](https://forum.sambapos.com/uploads/default/original/3X/d/c/dcb23d8b0a4bcbafdd4b5a0e767428de10b6423b.jpeg) ---
**Author:** ![Posflow](https://forum.sambapos.com/user_avatar/forum.sambapos.com/posflow/32/63001_2.png) [@Posflow](https://forum.sambapos.com/u/Posflow)\ **Post date:** [December 30, 2022, 5:59am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/2 "2022-12-30T05:59:42Z")
Do you have any service charges or something special you arent reporting in Work Period report? ---
**Author:** ![jerryfin](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/j/d78d45/32.png) [@jerryfin](https://forum.sambapos.com/u/jerryfin)\ **Post date:** [December 30, 2022, 7:39am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/3 "2022-12-30T07:39:09Z")
No service charge, I only have foreign currency and users can select to tender change in USD or local currency. ---
**Author:** ![Posflow](https://forum.sambapos.com/user_avatar/forum.sambapos.com/posflow/32/63001_2.png) [@Posflow](https://forum.sambapos.com/u/Posflow)\ **Post date:** [December 30, 2022, 8:53am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/4 "2022-12-30T08:53:50Z")
> [@jerryfin](#): > > 2- the user sales and settled total are different. If one invoice/ticket has 10$ worth of orders from person A and 1$ worth of orders from person B, with total of 11$. And person A settles this ticket in full, it will say in that report that they settled 11$ which is more than their sales. ---
**Author:** ![jerryfin](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/j/d78d45/32.png) [@jerryfin](https://forum.sambapos.com/u/jerryfin)\ **Post date:** [December 30, 2022, 9:02am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/5 "2022-12-30T09:02:37Z")
@Posflow i am wondering if this is the same issue > [@Cash shown in report does not match cash in account](https://forum.sambapos.com/t/cash-shown-in-report-does-not-match-cash-in-account/1223/14): > > Hello @plume. Thank you very much for helping me solving this issue. After next update reports will include change transactions. Does it solve your problem? ---
**Author:** ![jerryfin](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/j/d78d45/32.png) [@jerryfin](https://forum.sambapos.com/u/jerryfin)\ **Post date:** [December 30, 2022, 9:05am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/6 "2022-12-30T09:05:14Z")
@Posflow, what about the 1$ change that was tendered to the customer? This should be accounted for on the report. How can i get the Tendered change on my report like this: > [@Cash shown in report does not match cash in account](https://forum.sambapos.com/t/cash-shown-in-report-does-not-match-cash-in-account/1223/14): > > Hello @plume. Thank you very much for helping me solving this issue. After next update reports will include change transactions. Does it solve your problem? ---
**Author:** ![Posflow](https://forum.sambapos.com/user_avatar/forum.sambapos.com/posflow/32/63001_2.png) [@Posflow](https://forum.sambapos.com/u/Posflow)\ **Post date:** [December 30, 2022, 9:14am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/7 "2022-12-30T09:14:27Z")
Change doesnt affect reports. Meaning if you settled 50$ bill with 100$. Report will say you have 50$. Are you using V4 or V5? V5 this issue was solved. ---
**Author:** ![jerryfin](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/j/d78d45/32.png) [@jerryfin](https://forum.sambapos.com/u/jerryfin)\ **Post date:** [December 30, 2022, 9:23am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/8 "2022-12-30T09:23:49Z")
We are using V5, i was thinking the samething this shouldnt be an issue. But what if we settled a bill in foreign currency USD 50$ with 100$, but the change tendered is in the local currency? ---
**Author:** ![Posflow](https://forum.sambapos.com/user_avatar/forum.sambapos.com/posflow/32/63001_2.png) [@Posflow](https://forum.sambapos.com/u/Posflow)\ **Post date:** [December 30, 2022, 9:38am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/9 "2022-12-30T09:38:25Z")
I never used foreign currency to that capacity, sorry, I cant really help you with that ---
**Author:** ![jerryfin](https://forum.sambapos.com/letter_avatar_proxy/v4/letter/j/d78d45/32.png) [@jerryfin](https://forum.sambapos.com/u/jerryfin)\ **Post date:** [December 30, 2022, 9:46am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/10 "2022-12-30T09:46:17Z")
@Posflow thank you for your help so far. If you dont mine me asking. How do you use or setup your foreign currency? Does it reconcile on your reports? ---
**Author:** ![Posflow](https://forum.sambapos.com/user_avatar/forum.sambapos.com/posflow/32/63001_2.png) [@Posflow](https://forum.sambapos.com/u/Posflow)\ **Post date:** [December 31, 2022, 12:44am UTC](https://forum.sambapos.com/t/workperiod-report-totals-not-the-same/26613/11 "2022-12-31T00:44:45Z")
I dont use Foreign Currencies, I update Global Settings, just to highlight Sub-Totals, Totals, Tenders and Change in other currencies on invoices and use ticket tags to mark the exchange rates for the day on the invoices. Accountants usually deal with the rest.