# Wrong display with pole

**URL:** <https://forum.sambapos.com/t/wrong-display-with-pole/14115>\
**Category:** V5 Question\
**Created:** [February 20, 2017, 5:28pm UTC](https://forum.sambapos.com/t/wrong-display-with-pole/14115 "2017-02-20T17:28:00Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![QMcKay](https://forum.sambapos.com/user_avatar/forum.sambapos.com/qmckay/32/27925_2.png) [@QMcKay](https://forum.sambapos.com/u/QMcKay)\
**Post date:** [February 20, 2017, 10:14pm UTC](https://forum.sambapos.com/t/wrong-display-with-pole/14115/7 "2017-02-20T22:14:33Z")

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See this Topic:

> [@Pole Display / Customer Display / VFD](https://forum.sambapos.com/t/pole-display-customer-display-vfd/1978):
>
> First of all, you need to determine how your Display is connected to the computer, and how it communicates. If you cannot figure out this information, it will be very difficult to get your Display working with SambaPOS. There are many types of Displays, though most of them will communicate in a serial fashion via a serial port or COM emulation via USB. The following screenshots show a Display connected via USB, that the Driver emulates as a serial port on COM2. This Display requires a drive…

You will need to find the Manual for your Display and ensure that you have the correct XCT command for clearing/reseting the display, which is in the Printer Templates …

```auto
<XCT>31,20,17

```

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