@emre, Thank you, the caller ID is working seamlessly. if customer phone from any numbers which is stored in the customer records it automatically detects customer details.
Below are two devices i have carried caller id tests with and both devices do the same tasks. If anyone looking for a caller ID USB device then i would recommend they go with the low cost version available from Amazon.
- CTI COMET USB CALLER ID - price - £89.00+ VAT/Delivery ( £115.00)
- TRIXES USB 56K External Dial Up Voice Fax Data Modem -Price -£9.50 + delivery (£11.49)
Details of Tested device:
http://www.crucible-technologies.co.uk/products/WEB-COMET
CTI Comet USB Hardware only-Price £89.00
Low Cost alternative:
Price -£9.50