Caller ID issue/Enhancement (CTI Comet USB)

Hi @emre, i’m trying to implement as per your recommendation.
I have come a cross one issue. How do I get PHONE number to appear on receipt/kitchen Ticket? For some reason the PHONE number will not appear receipt/kitchen Ticket.

Below are my settings.

Account Details:

New ticket - Name and Phone number appers, this is fine.

When Kitchen or Receipt ticket is printed phone number does NOT appear on the ticket. All other customer details appear.

i believe i’m using the correct ENTITIES under Customer entity format.