- Enable
More Ticket Actions
Module from Samba Market. This module enablesReopen Closed Ticket
andCancel Payments
action types. - Create two actions for both of these action types. These actions does not have parameters.
- Create “Display Ticket” action and name it as
Refresh Ticket
. Set TicketId parameter as 0. - Create an automation command, name it as you wish an place it somewhere suitable.
- Create a rule to handle this command and call first
Reopen Closed Ticket
andCancel Payments
action. Add alsoRefresh Ticket
action to update ticket display.
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