Work period - 2 or 3 shifts in a cafe/restaurant

plume · May 5, 2014, 5:22pm

Thank you, using Pre Order works like a charm.
Note, Pre Order Tickets allow us to end work period, while normal tickets do not.

I can “free” the tables, these will be shown in green, end work period, start a new one and “un-free” the tables.
I can only free the tables New Orders with ticket marked as Unpaid. This is what I want, ticket mark as Bill Requested must be settled before ending work period.

Here is what I did, it might help:

Create a new table status:

New Status of a Table been “free-ed” = Cierre (that’s just the name I choose):
Manage > Settings > States > Add State:

save.

Create 4 actions:

Automation > Actions > Add Action:

Actions to change PreOrder Ticket Status:

2 actions.

Mark Ticket as PreOrder to change the ticket’s state to “Pre Order”
Mark Ticket as NON PreOrder to change the ticket’s state to “NON Pre Order”.

Save.

Actions to change Table Entity Status:

2 actions:

Update Entity PreOrder Status: to change the Table status to
Cierre (the new State I created before)
Update Entity NOPreOrder Status: to put the Table status back to
New Orders.

Save.

Create 2 automation commands

These will be mapped as 2 Buttons:

PreOrder
NOPreOrder

PreOrder Automation:

Mapping:

Save. This button will only be visible for Unpaid Ticket

NOPreOrder Automation:

Mapping:

Save. This button will only be visible for Unpaid Ticket

Create 2 Rules:

Finally we create 2 rules to link togheter everything we defined above:

Mark Ticket as PreOrder and Mark Ticket as NONPre Order

Mark Ticket as PreOrder

That rule will be execute when:

the automation command PreOrder is clicked

That rule will execute the following actions:

Update Ticket Status as Pre Order
Update Table Status as Cierre
Close Ticket

Mark Ticket as NON Pre Order

That rule will be execute when:

the automation command NOPreOrder is clicked

That rule will execute the following actions:

Update Ticket Status as NON Pre Order
Update Table Status as New Orders
Close Ticket

Add a default mapping for these 2 rules.

That’s all.

Now in POS, you can open all existing tables marked as “Unpaid”, click on PreOrder Button, ticket will be put as Pre Order and Table will be displayed in green.
Close your Work Period, Open the next one.
Open all Green tables and click on the NOPreOrder Button, ticket will be marked as NO PreOrder, and Table will be marked as New Orders (Orange)

Marc