I’m trying to set up a discount , i want to set it up one or both of these two options:
Please bare in mind that the swipe card is not unique meaning all customers will have the same card swipe programmed here is an output of a test card we printed
;5?
Option1:
Staff to place an order
Staff to click on settle
The staff to ask if the customer has a discount card
customer to present swipe card
staff to swipe card
the order to be discounted by 5%
Option2:
Staff to place an order
The staff to ask if the customer has a discount card
customer to present swipe card
staff to swipe card
the order to be discounted by 5%
Staff to click on settle
So if you can provide some guidance or how to do this will be great
The first one i’m not sure on as you will already be on the settle screen, someone might be able to suggest options for that but I cant.
The second option there will be a few ways to do it.
Either through ticket tag, ticket state or entity, and which one would depend on other factors like if/how you want to track discounts used, and if you want them to be tracked as different ‘peoples cards’ or just a plain discount card.
You just edited to answer that
So if there all the same its allot easier!
Not at PC at the moment so cant have a tinker but I expect my the time im home tonight someone else will have given you a solution
In the mean time try searching, there are lots of discussions about VIP and customer discount of which many could work for you. They may not use swipe cards but that bit is relatively simple.
If their method calls for entity selected make a rule which on numpad value xxxxxxxx action select entity xxxx etc.
JTRTECH thanks for your responce. I’m not sure how to do it, but if you could when you have a chance please give me some directions that would be fantastic.
If you don’t get any other suggestions in the mean time I’ll have a look tonight.
Are you looking to literally just have it discount the prices?
Do you need it recorded in the wp report how much discount as that’s where I’ll struggle to help you as not an expert but if just plain discount should defiantly be able to help.
Your change ticket entity-discount action in the rule does not match the action setup
In the action the variable is set as Discount Code but the action in the rule shows the variable as Customer Discout
It looks like you have updated the action but no readded the action to the rule. When you update an action it doesnt update if it is already added to a rule
You need to remove the action from the rule and save the rule, close any open tabs, log out of samba. Then log back in, and add the action back into the rule and set the variable again
Try that and see if it works now
If not can you show a screenshot of a customer entity with the discount setting
you use discount code field when entering on the pos keypad and also as a constraint in the discount rule, whereas my tutorial i have a customer number field and a discount field so i use the pos keypad to enter the customer number to add that customer to the ticket. Then i have another rule for when a customer is added to the ticket if their discount field is set to Y then discount is also applied, if their discount field is set to N they are just added to the ticket and no discount is applied
I think thats where youve got confused and used Y in your rule constraint, you just told the rule to check the discount code had a value of Y and since it didnt as it is 123456 the rule couldnt complete
For example this customer entity has customer number 3333333 and discount 10 set to N, so when i enter 3333333 on keypad it adds that customer to the ticket without a discount
This customer entity has customer number 4444444 and discount 10 set to Y, so when i enter 4444444 on keypad it adds customer to ticket WITH 10% discount
I suggest tou re-read my tutorial it does exactly what you want, but you need to make sure any changes such as calculation namings are precise and consistent across the setup the slightest spelling mistake and it wont work
The tutorial works as that is how i have it setup so you must be making a mistake somewhere in your configuration
It does auto calculate so once your 5% calculation is added if tou add more items the discount recalculates
Reporting is simple you can add the reporting tag for your calculation into reports, i do tis already
Total amount saved on receipt should be a fairly simple calculation. Encase that claculation in square brackets and it will only print on receipt if there is a value, eg if there is no discount nothing will print
I cant show anymore screenshots at the moment as im away but llease reread my tutorial it does work and check all your configuration