Hi RickH, thanks for your response . I set to both true and false. Non solved the issue. Is this action the cause ?
My issue - Account button works if bill amount is equal or more than customer balance
Have you tried deleting the action, saving the rule and then adding it back
Also I think there’s a setting somewhere where you can set the entity to credit or debit not sure if that has an effect
It’s def a configuration with your setup somewhere as you can add account payments that take the customer account into “debt” they don’t have to have a balance to be able to use it, just need to find what’s stopping it in your setup
I got the solution, Customer Account was set to debit. I changed it to default .
I think setting it to debit means , credit balance not allowed. So next transaction should strictly take balance to zero or debit.
Thanks to all
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