Advanced Tutorial: Automatic Delivery Charge Based on Distance via Google Maps

Update:

I have managed to find the solution/work around using shell subtitle feature using below tutorial as an example.

1.Created an “Update Application Subtitle” action (header Distance)
2.Created a second “Update Application Subtitle” action (clear Ticket header)
3…Created a “calculated distance” rule (Header Distance)
4. Created a “Ticket Closed” rule (Clear Ticket Header)

Header Distance - Event Name set to Ticket Displayed

Delivery Orders Distance Rule - set the Event Name to Ticket Created

Now when Ticket is opened calculated Distance is always displayed.

I have identified an error with one of the rule. happy with the solution/workaround. Thanks…