@Jesse any ideas? this worked fine until implementing the switch user setup. basically if only 1 item on the ticket and it is removed the ticket should close and logout. this worked fine before, but now of i remove it i get screen switch as shown below where the main menu button disappears.
do you have any idea where i should look for conflicts? or how to solve?
I dont suppose the new release your testing deals with screen switch issues?
i item added
select it an press remove item
item should now be removed, ticket closed and logs out. however i get this screen instead with main menu buttons missing
This i smy rule for removing an item when it is the only item on the ticket
if i remove the logout action from the rule, the rest works fine the ticket closes and then i can manually log out. when the log out action is added i get screen switch issue and suggestions?