Any Idea why receipt print image path

Capture

Any idea what happen?

Show template. - be sure to highlight and use the code button when posting </>.
What format are your other images? Should it not be BMP for epos printer?

it still happen when using bmp format.

Capture

[LAYOUT]
&lt;BMP&gt;X:/Logo.bmp

&lt;div style=&quot;font-size:10;font-family:Microsoft YaHei;text-align:Center&quot;&gt;
&lt;table&gt;

&lt;span style=&quot;font-size:15px&quot;&gt;
&lt;tr&gt;&lt;td&gt;&lt;b&gt;BILL&lt;/b&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/span&gt;

&lt;/table&gt;
&lt;/div&gt;

&lt;div style=&quot;font-size:10px;font-family:Microsoft YaHei&quot;&gt;
&lt;table&gt;

&lt;tr&gt;
&lt;td width=50 align=left&gt;Date&lt;/td&gt;
&lt;td width=180 align=left&gt;: {TICKET DATE} {TIME}&lt;/td&gt;
&lt;/tr&gt;

&lt;tr&gt;
&lt;td width=50 align=left&gt;Billed By&lt;/td&gt;
&lt;td width=190 align=left&gt;: {USER NAME}&lt;/td&gt;
&lt;/tr&gt;

{ENTITIES}

&lt;/table&gt;
&lt;/div&gt;

&lt;div style=&quot;font-size:10px;font-family:Microsoft YaHei&quot;&gt;
&lt;table&gt;

&lt;span style=&quot;font-size:10px&quot;&gt;
&lt;tr&gt;&lt;td width=240 align=center&gt;&lt;b&gt;------------------------------------------------------------&lt;/b&gt;&lt;/td&gt;
&lt;/span&gt;

{ORDERS}

&lt;span style=&quot;font-size:10px&quot;&gt;
&lt;tr&gt;&lt;td width=240 align=center&gt;&lt;b&gt;------------------------------------------------------------&lt;/b&gt;&lt;/td&gt;
&lt;/span&gt;

&lt;/table&gt;
&lt;/div&gt;

&lt;div style=&quot;font-size:10px&quot;&gt;
&lt;table&gt;

{DISCOUNTS}

&lt;span style=&quot;font-size:15px;font-family:Microsoft YaHei&quot;&gt;
&lt;tr&gt;
&lt;td width=170 align=right&gt;&lt;b&gt;Total:&lt;/b&gt;&lt;/td&gt;
&lt;td width=70 align=right&gt;&lt;b&gt;£ {TICKET TOTAL}&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/span&gt;

{PAYMENTS}

&lt;/table&gt;
&lt;/div&gt;

-- ----------------------------------------------- Last --------------------------------------------------------

&lt;div style=&quot;font-size:10px;font-family:Microsoft YaHei;text-align:center&quot;&gt;
&lt;table&gt;

&lt;tr&gt;&lt;td&gt;THANK YOU 謝謝 TERIMA KASIH ありがとう 고마워 धन्यवाद شكرا لك MERCI ขอขอบคุณ Cảm ơn bạn GRACIAS Köszönöm Mulțumesc Благодарю вас&lt;/td&gt;&lt;/tr&gt;

&lt;/table&gt;
&lt;BMP&gt;X:/TA2017.png
&lt;BMP&gt;X:/TA2018.png
-- ----------------------------------------------- Layout End --------------------------------------------------------

[ENTITIES:Dine In Tables]
&lt;tr&gt;
&lt;td width=50 align=left&gt;Table&lt;/td&gt;
&lt;td width=190 align=left&gt;: {ENTITY NAME} {TICKET TAG:Head Count}{TICKET TAG:OPT}&lt;/td&gt;
&lt;/tr&gt;

[ORDERS]
&lt;span style=&quot;font-size:15px&quot;&gt;
&lt;tr&gt;
&lt;td width=20 align=left&gt;&lt;b&gt;{QUANTITY}&lt;/b&gt;&lt;/td&gt;
&lt;td width=175 align=left&gt;&lt;b&gt;{ITEM TAG:Chinese}&lt;/b&gt; {PORTION}&lt;/td&gt;
&lt;/tr&gt;
&lt;/span&gt;

&lt;span style=&quot;font-size:10px&quot;&gt;
&lt;tr&gt;
&lt;td width=20 align=left&gt;&lt;b&gt;&lt;/b&gt;&lt;/td&gt;
&lt;td width=175 align=left&gt;{PRODUCT NAME}&lt;/td&gt;
&lt;td width=35 align=right&gt;£ {TOTAL PRICE}&lt;/td&gt;
&lt;/tr&gt;
&lt;/span&gt;

{ORDER TAGS}

[ORDERS:Gift]
&lt;tr&gt;
&lt;td width=20 align=left&gt;&lt;b&gt;{QUANTITY}&lt;/b&gt;&lt;/td&gt;
&lt;td width=175 align=left&gt;{PRODUCT NAME}&lt;/td&gt;
&lt;td width=45 align=right&gt;&lt;b&gt;&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;

&lt;tr&gt;
&lt;td width=20 align=left&gt;&lt;b&gt;&lt;/b&gt;&lt;/td&gt;
&lt;td width=175 align=left&gt;{ITEM TAG:Chinese} {PORTION}&lt;/td&gt;
&lt;td width=45 align=right&gt;*FREE&lt;/td&gt;
&lt;/tr&gt;

{ORDER TAGS}

[ORDERS:Void]
&lt;tr&gt;
&lt;td width=20 align=left&gt;&lt;b&gt;{QUANTITY}&lt;/b&gt;&lt;/td&gt;
&lt;td width=175 align=left&gt;{PRODUCT NAME}&lt;/td&gt;
&lt;td width=45 align=right&gt;&lt;b&gt;&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;

&lt;tr&gt;
&lt;td width=20 align=left&gt;&lt;b&gt;&lt;/b&gt;&lt;/td&gt;
&lt;td width=175 align=left&gt;{ITEM TAG:Chinese} {PORTION}&lt;/td&gt;
&lt;td width=45 align=right&gt;*VOID&lt;/td&gt;
&lt;/tr&gt;

{ORDER TAGS}

[ORDER TAGS]
&lt;tr&gt;
&lt;td width=20 align=left&gt;&lt;b&gt;&lt;/b&gt;&lt;/td&gt;
&lt;td width=175 align=left&gt;&lt;b&gt;· {ORDER TAG QUANTITY} &lt;/b&gt;{ORDER TAG NAME} {ORDER TAG DESCRIPTION}&lt;/td&gt;
&lt;td width=45 align=right&gt;{ORDER TAG TOTAL PRICE}&lt;/td&gt;&lt;/tr&gt;
&lt;/tr&gt;

[DISCOUNTS]
&lt;tr&gt;
&lt;td width=160 align=right&gt;&lt;b&gt;{CALCULATION NAME}&lt;/b&gt;&lt;/td&gt;
&lt;td width=80 align=right&gt;&lt;b&gt;£ {CALCULATION TOTAL}&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;

[PAYMENTS]
&lt;tr&gt;
&lt;td width=160 align=right&gt;&lt;b&gt;{PAYMENT NAME}&lt;/b&gt;&lt;/td&gt;
&lt;td width=80 align=right&gt;&lt;b&gt;£ {PAYMENT AMOUNT}&lt;/b&gt;&lt;/td&gt;
&lt;/tr&gt;

Ok, so your using HTML rather the ECS/POS.
What format is the actual file, just changing reference isnt correct if thats all thats done.

You havnt used the code button so dont know if forum has stripped any code…

You also have two TA images but only shows one on screenshot…

It that top image the actual image? Template only referes to single image at top of layout…
Is the question that its showing image and the directory?
I expect since your using HTML printer type you should probably use html for image as your using esc/pos code in html template.

1 Like

Yes, thats the image, but it shows the image and the directory

Ah, ok, I have changed the X:/Receipt.png to HTML format <img src="X:/Receipt.png"> and it works, thanks for suggest.

Well thats the confusion that happens when you post a vaigue question and a single image…