App crashes when attempting to login to market/activate license

When I attempt to login to Samba market or activate my licenses the app crashes and I get an error and the application closes. I was experiencing the same behaviour with 5.2.2 and thought maybe an upgrade would help; I see the same behaviour with 5.2.26.

I tried to login with firewall disabled, proxy disabled, different DNS server with no change.

Removed Samba.Addon.V5PROLicense.dll and reinstalled it. No change.

Invalid JSON primitive

-----------------------------
[General Info]

Application: SambaPOS
Version:     5.2.26
Region:      en
DB:          SQ
Machine:     MOBILE1
User:        wtb
Date:        23/3/2020
Time:        17:18

User Explanation:

wtb said ""
-----------------------------

[Exception Info 1]

Top-level Exception
Type:        System.ArgumentException
Message:     Invalid JSON primitive: .
Source:      System.Web.Extensions
Stack Trace: at System.Web.Script.Serialization.JavaScriptObjectDeserializer.DeserializePrimitiveObject()
   at System.Web.Script.Serialization.JavaScriptObjectDeserializer.DeserializeInternal(Int32 depth)
   at System.Web.Script.Serialization.JavaScriptObjectDeserializer.BasicDeserialize(String input, Int32 depthLimit, JavaScriptSerializer serializer)
   at System.Web.Script.Serialization.JavaScriptSerializer.Deserialize(JavaScriptSerializer serializer, String input, Type type, Int32 depthLimit)
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.WebApiHelpers.Deserialize(String json) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\WebApiHelpers.cs:line 54
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.WebApiHelpers.GetAuthData(String host, String username, String password, String machineid) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\WebApiHelpers.cs:line 45
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.MarketModuleViewModel.Authenticate(String host, String userName, String password) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\MarketModuleViewModel.cs:line 266
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.MarketModuleViewModel.OnUserLogin(String obj) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\MarketModuleViewModel.cs:line 232
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.MarketModuleViewModel.addonInstallerViewModel_ModuleActivated(Object sender, EventArgs e) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\MarketModuleViewModel.cs:line 164
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.AddonInstallerViewModel.OnModuleActivated() in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\AddonInstallerViewModel.cs:line 42
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.AddonInstallerViewModel.OnActivateModule(String obj) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\AddonInstallerViewModel.cs:line 112
   at Microsoft.Practices.Prism.Commands.DelegateCommand`1.<>c__DisplayClass6.<.ctor>b__2(Object o)
   at Microsoft.Practices.Prism.Commands.DelegateCommandBase.Execute(Object parameter)
   at Microsoft.Practices.Prism.Commands.DelegateCommandBase.System.Windows.Input.ICommand.Execute(Object parameter)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

-----------------------------

[Assembly Info]

mscorlib, Version=4.0.0.0
System, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
System.Core, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
DevExpress.Xpf.LayoutControl.v16.2, Version=16.2.13.0
System.Xml, Version=4.0.0.0
DevExpress.Xpf.Grid.v16.2, Version=16.2.13.0
DevExpress.Xpf.Grid.v16.2.Core, Version=16.2.13.0
System.Xaml, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.Runtime.Serialization, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
DevExpress.Xpf.Core.v16.2, Version=16.2.13.0
System.Windows.Forms, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
Samba.Persistance, Version=1.0.0.0
Stateless, Version=1.0.0.0
PropertyTools, Version=2012.4.14.1
Samba.Localization, Version=1.0.0.0
ReachFramework, Version=4.0.0.0
EntityFramework, Version=6.0.0.0
FluentValidation, Version=3.4.0.0
NCalc, Version=1.3.8.0
Microsoft.CSharp, Version=4.0.0.0
Omu.ValueInjecter, Version=2.3.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
DevExpress.Data.v16.2, Version=16.2.13.0
WindowsInput, Version=1.0.4.0

-----------------------------

[System Info]

Operating System
-Microsoft Windows 7 Professional
--CodeSet = 1252
--CSDVersion = Service Pack 1
--CurrentTimeZone = -360
--FreePhysicalMemory = 13702436
--OSArchitecture = 64-bit
--OSLanguage = 1033
--ServicePackMajorVersion = 1
--ServicePackMinorVersion = 0
--Version = 6.1.7601

Machine
-MOBILE1
--Manufacturer = TOSHIBA
--Model = Satellite C55-A
--TotalPhysicalMemory = 17040654336
--UserName = mobile1\wtb

-----------------------------

Can you send me a PM

Morning,
What was the solution? i am having the same problem after renewing my licenses.

VehbiEmiroglu had tested my account back in March and reported everything seemed fine. He said, “Sometimes Win7 machines have problems in resolving our SSL”.

The problem seems to have fixed itself for me. Sorry I don’t have more to offer.

1 Like

@RoseCottageDullstroo please don’t duplicate questions accross myltille topics.