Can someone shed some guidance on how to go about to have the system automatically charge 10% service charge for dinner service (ex. from 6pm and onward) and turn it off for lunch service (ex. from 12pm to 6pm) no service charge
p.s i have already setup the system to charge 10% using the HOW TO setup service charge tutorial
It adds service charge as soon as I created the ticket regardless of the time.
BTW, when you say action to add calculation
I assume you mean action > update ticket calculation ? because I couldn’t find an action named “add calculation”
There is a second part of the setup I am trying to achieve so maybe I should explain the goal as a whole.
P.S I do not need taxes or anything extra included in the total.
I have 5 tables setup in the system named as the following (in the entity section)
so Table01, Table02, Table03 and Takeout01 and Takeout02
Takeout01 and Takeout02 should not charge service charge any time of the day
Table01, Table02 and Table03 should not charge service charge from 12pm - 6pm and charge 10% from 6pm onward to 11pm
Tried JTR’s suggestion but no go… also how would it add service charge upon create new ticket if there are no items in the ticket to begin with?
I am not sure which create new ticket it should be? but i am assuming it’s the New Ticket Creating Rule under Ticket Created?
Rule and Action
Service charge created by following the How To add Service Charge Tutorial
You still need to put the rate in the update calculation action.
And yes it’s the ticket created rule not the automation command to create new ticket.
Because it is a rate calculation you can apply at anytime and it will increase as the ticket changes.