Ok so, I have a restuarant below my hotel, open to both public and hotel guests. How can i assign a food order to a table but also bill it to a hotel room? Any suggestions.

Create a Room Entity Type and Room Entities, in the same way you do with Table or Customer Entities, and assign the Room Entity Type to the Ticket Type.

@croxtonfishbar note however further customization will be required if guests will pay in the morning as by default you cannot close work period with open tickets. I would reconmend going down accounts route and avoiding the preorder method as that makes reporting a rightmaire. I did a fair post o…

[image] JTRTech: I would reconmend going down accounts route and avoiding the preorder method Absolutely for sure. Create and use an Account for each Room Entity so you can Settle the Ticket to a Room Account. When the client is ready to checkout and pay, you can bring up the Room Account B…

[image] QMcKay: Room Account. If your printing a statement for account see the topic where I made the automation to create a booking and account for it on checkin on a room entity. This allowed for seperate account per booking giving a clear statement for each guest. Although you can make a …

[image] for some reason the customer account button on my payment screen is not doing anything, so I am unable to add an order to a customer account. any ideas?

Did you create account on the customers page where you create/edit customer on entity screen? Is default customer entity type the account name is created using the tel number and if empty the option to create account is disabled.

I created an account from the entity screen, added a name and a telephone number, but still no luck

Check the Account Type configuration. [image] Check the Entity Type. [image] Check the B2 Entity to confirm it has an Account. [image] Check the Transaction Type. [image] Check the Payment Type. [image]

When I check B2 entity, the account is empty

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Assigning food order to a table in my restuarant but also a room number

V5 Question

emre May 9, 2017, 3:59pm 14

This video may give an idea.