Basic user can void a transaction, how can i prevent this

V5 Question
1

Hi all Forumers

I have set up a basic user role on my sambapos v5 system, my thoughts are that a basic user should not be allowed to void line items once the ticket has been closed and printed, but somehow they can this poses a threat to stock control and possible theft. is there a way i can resolve this? I am have unchecked all possible permissions but still they can void.

I hope someone out there can assist.

2

The void button is an “Automation Command Button”

Go and find the Void button in your list of Automation Command Buttons and from there you have a couple of options…

  • You can change the “Confirmation” to “Admin PIN” (This will allow a admin/manager to come over and enter their PIN to quickly authorise the void)
  • You can change the mapping, so the button is only visible to a particular type of user

2 Likes
3

FYI, I made the decision to allow everyone to void an order, but whenever an order is printed without full payment made I add a very large message on the ticket “THIS IS NOT AN INVOICE” and “NO PAYMENT MADE” - So any customers wouldn’t be tricked in to thinking the cashier has run everything through the till correctly.

M

4

Awesome thank you - your advice worked a treat