Branch wasn’t created in the system Please contact your HQ administrator.
what is HQ administrator anyone explain me please…
Did you follow the instructions and create your branches and login to your main office?
10.1. How to Setup Neptune? – SambaPOS Knowledgebase
have you followed every step including buying the licenses? You must buy a core license and then additional Branch licenses for each branch you plan to use with it.
i have these licenses
You must buy neptune core license… Branch license is for the branches.
How can buy this license?
It must be purchased from a reseller. We can give you a link to buy it tomorrow. Can you send a request to help@sambapos.com so it doesn’t get forgotten pleas.
Neptune is an advanced branch management system and really requires someone that understands it very well and honestly should be supported by a reseller. However we can get you the required license. Please read all the documentation’s carefully. Neptune is meant for franchise like operations that have a lot of locations to manage under one system.