Bug - Error - System closing

Dear all,

When I launch ticket research I very often get an error message that says " Error while accessing data base check Wifi connexion". The system offers me two option “Retry” or “Cancel”. Whatever i choose I then have the below message and then Samba freeze and disconnect.

Could you please help?

Samba doesn’t have access to users folders, you either need to allow access or install samba directly into c:/

Hello Rick,
Thank you for answering.
Samba was installed back in Novembre 2019 and to me it is in c:/

How do I check if samba has acces to users folders please?

Reinstal may hrll alone, beleive a prompt to push permissions was added.

Any chance you have Avast Anti-Virus installed? You should whitelist SambaPOS in Avast

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Hello Rick. Thank you! I moved the back up files directly in C it seems to work better.

It’s still slow but it does not bug and sign off. thank you

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Hi, No I don’t have avast installed.
I moved the back up file tho, it doesnt freeze and sign off anymore but it still very slow to aswer.
Thank you