We use VOIP for our phone system and was wondering if there is any way I can get the caller Id when our voip phone rings. i can set it up with its own extension which rings the same time as the phone next to the till.
If nothing else you can just use an ATA analogue box which gives an fxs port for analoge phone as the endoint for the voip extention and a normal caller id module into that.
You can get grandstream single port fxs ata gateway on ebay for relatively cheap.
I did this during testing ready for when we switch hotel to voip as plan to use samba as a room state updater (housekeeping phone samba extention and samba uses the dialing extention number and script to update room to clean on our PMS.)
we have additional software for that. The software manage all incoming orders. From internet and voip phone. Software also recording voice call. Then this software communicate with sambapos via API.
It is not direct solution for sambapos. But works fine and also help with delivery food.
@Smifis depending on the system you use you may have other options I merely pointing out it defiantly can be some simply using ATA adapter.
If your PBX was opensourse like freepbx or allowed attaching scripts to extentions/dialplans you could indeed trigger the popup via api and broadcast message but wouldnt expect much guidance on that as quite specific.
I do have plans to work with freepbx allong the lines of that above however it wont be for some time and if your using different system it probably wouldnt help much anyway.
There are allow of variables in the question such as system used but as I said you would definatly if nothing else be able to achive with an ATA box as i mentioned.
Software name is MOper. It is custom software for our pizzeria.
Here is video from the software https://youtu.be/QVxHlh6p-Kg
When the phone starts ringing, it immediately detects incoming calls and shows information about the customer.
Then we transfer customer information to sambapos, because we use loayality card for each customer.
If the order comes from internet we can also transfer all items to samba. This is very helpfull, because we have 50% orders from internet.
Sambapos is one POS system with API.
We do use FreePBX actually, but have very limited experience with it if I’m honest with you.
I have it working how we need and never researched any further.
I’m currently using V4 of SambaPos, do you reckon that the API in V5 allow me to select a customer?
Right now the simplest solution does look like to buy a single port FXS, I have a linksys one kicking about somewhere actually - just seemed a bit silly in my head going digital to analog and back again.
I’ll have a prob about and see if I can find any software which might help
A little but your only after the caller id and if you have hardware its a simplesolution vs custom coding on the PBX.
Clean solution would be custom code but just using ATA box and usb caller id modem will take you minutes to setup vs hours of tinkering creating the custom code.
When I get round to that part of my project I will share my findings and may be of use for an improvement for you but in mean time if I was you and all you want if caller ID like with normal analoge line just do that.