Can not get Sambapos to open up on my computer

V5 Issue
1

samba error
samba error1920×1080 61.3 KB

I have tried several ways to get it wo open i keep getting the same error code. I’m not sure what steps i need to take to get it to work. Any and all help is greatly appreciated Thank you in advance.

My pc specs are :

Device name DESKTOP-QM6OLAL
Processor Intel(R) Core™ i5-8279U CPU @ 2.40GHz 2.40 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID D4B36917-4D0E-4007-A559-8092102C55FD
Product ID 00331-20020-00000-AA846
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Windows Specs:Edition Windows 10 Pro
Version 21H1
Installed on ‎7/‎17/‎2021
OS build 19043.1110
Experience Windows Feature Experience Pack 120.2212.3920.0

2

Hiya and welcome!

If you could, please, share with is your log file found in %USERPROFILE%\Documents\SambaPOS5

3

It’s a database issue. Double-check the connection string for the database. This link will help you out.
[Error message on SambaPOS startup]

4

I have similar issue, the string is okay, but it seemed like there is an error with the database cos it has an amber inscription after it.

I can connect to sambaPOS4 but it does contain the actual info as it take me to default, but sambaPOS database isn’t connecting… what can I do. It’s been down for 72hours

image
image1364×2424 599 KB

5

a few things going on

a) v4 is no longer supported
b) the issue is with your database, not SambaPOS
c) a quick google will point you in the right directions

1 Like