If a customer decides not to buy, or they dont have enough money for the transaction can the close button be setup to cancel all items and close the ticket ready for a new transaction, instead on manually selecting the items in the order then pressing cancel to remove them, them pressing close to cancel the ticket?
Would speed things up with being able just to press 1 button to do this?
I dont know if I would want the close button to behave that way… but I could see maybe creating an Abort Transaction button and placing it visible on ticket… I am sure its possible to create that I will mess around with it myself see what I can come up with.
ticket ID is a unique number assigned to a ticket, like a transaction number. it is only assigned to the ticket on ticket closed and can be used to recall a transaction at a later date by setting up rule and actions so that you can enter the ticket ID into the keypad or scan a barcode made up of the ticket ID to open the ticket. I use this a lot for parked sales and bar tab etc
Ticket number is assigned to the ticket straight away when it is created this is not a unique number so i guess in time more than one ticket could have the same ticket number depending on how it is set up, i assume once the ticket number gets to its highest value it resets to zero? i could be wrong there but as ticket number in not unique it must duplicate somewhere eventually
The reason we refer to Ticket Id when it comes to Actions, Rules, Constraints, etc, is to overcome the possibility that users have changed the Ticket No format. Using the Id allows us to refer to the Ticket in a consistent manner, no matter how your Ticket No is formatted.