Cancel last payment only

Is ti possible to cancel only the last payment on a ticket.

Currently the “Cancel Ticket Payments” action cancels all payments to a ticket.

I have laybys configured on my system so payments are made over different workperiods.

Currently if someone enters an incorrect payment amount, I have to cancel all payments and then change the date on the computer and re-add payments on the dates they were made.

This is obviously not an ideal solution.

1 Like

Thats an interesting one, thinking about it would be nice to have a simple way to allow this in general (probably on manager user/pin) to fix errors.
Perhaps a ‘Only Last Payment’ option like we have on ‘Cancel Orders’ action. I could make use of that…


That could be really useful id use that too

1 Like

Is there any chance of this ever being added. Its rarely an issue but when it is, its a pain and can cause a lot of mistakes.

1 Like

Just checking if this was ever addressed? This issue rears its head every year when it comes to accounts Reconciliation time.

We are building something new. We should never delete anything. Cancel payments is destructive. No eta but the new system will be better and we won’t delete data.

1 Like