Dear guys, I am new to SambaPos, I wish I would have dicovered it before… So I am in the tedious task of migrating all my work to this new software.
1- It happens sometimes that a client decides to cancel items of a ticket or sometimes to cancel a whole ticket. Is there any way to do that (after it has been submitted)?
2- I am in a testing and configuring period, and wich to start fresh of testing sales next week. Is ther any way to erase all sales and sales realted info from the database?
OK, I managed to cancel items, but what about canceling a whole ticket, so if disappears, i have some scenarios where people do sit, order and after a few minutes they decide to cancel order and leave… is there any way to ERASE whole ticket?
OK, Thanks!! but selecting all orders inside a ticket leaves the ticket open, I would like to know if there is an option to close the ticket (canceling it) without receivieng money. That that ticket should be saved, I agree… but table should be available again… Is that possible?
how do you cancel the whole ticket before it’s been submitted. Say i’m in the middle of taking an order but then the customer decides to cancel (before its submitted) is there a way to just press one button to cancel the whole ticket)
Yes there was an action created for this a few versions ago. It is called Cancel Orders action. You would need to make an automation command button and a rule for Automation Command Executed and then insert the Cancel Orders action. You could use specific State for Enabled so it can only be used BEFORE Submitted. Let me show you in some screenshots…