Continuing the discussion from HOLD Button for Table Order:
Hi Jesse & all,
Have followed your hold button guideline, I did mistake unknowingly due to the status and current status positioning in my PC. However, am very happy that i could get the results. I am a non IT person, it took me days to accomplish the result as i could not realize my input mistakes.
Further, in the end of the post, you mentioned about custom cancel route, can you please help me over it.
In my situation, Hold option works great, when I Unhold ticket> the status becomes Unpaid and Hold order items becomes New Order, thereafter if I try to cancel the order item (which is now “New”), cancel button does not work. the Item remain in the order.
Is this a real problem or have missed or unable to follow the guidelines when setting up the hold steps.
note : please forgive me for any mistake as this is my first forum.
Thanking you all for the guidelines.