Cant download new Metrik v2 app

Ive got the email and went to try out new metrik app, I cant seem to download SambaPOS connect app on my Windows server.

When I press on the button SambaPOS Connect Setup it crashes.

[Exception Info 1]

Top-level Exception
Type:        System.ComponentModel.Win32Exception
Message:     The specified executable is not a valid application for this OS platform.
Source:      System
Stack Trace: at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start()
   at Samba.Presentation.ClientLibrary.Modules.ManagementModule.MetrikView.(Object , AsyncCompletedEventArgs )
   at System.Net.WebClient.OnDownloadFileCompleted(AsyncCompletedEventArgs e)
   at System.Net.WebClient.DownloadFileOperationCompleted(Object arg)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)


Hello @Posflow,

You need to download the SambaPOS Metrik V2 Setup File from Step 3: Downloading MetriK V2 Setup File and Installation;

1 Like

Hey @Nizam,

I followed the steps as instructed:

  • I downloaded the app
  • Created new user (pda)
  • Created new application (pda)
  • I additionally restarted services Messaging Server, metriK controler, metrik service and it works

BTW, I am very happy to see new version supports reports made with custom reporting tags AND SQL queries too!

Massive improvements! Love it!