Understood. I don’t use a scale myself. Have you setup a custom scale device in local settings? Maybe look at the debug mode option for troubleshooting.
Scale.log
2018/09/03 14:03
2018/09/03 14:03:19 Custom Scale>Init Start,COM1
######################### E N D #########################
2018/09/03 14:03
2018/09/03 14:03:19 Custom Scale>Init End,COM1
######################### E N D #########################
2018/09/03 14:04
2018/09/03 14:04:15 Custom Scale>Data: 1.534kg
,COM1
######################### E N D #########################
2018/09/03 14:04
2018/09/03 14:04:15 Custom Scale>Match Data:1.534,rx:[^\d]+([0-9]+[.,]+[0-9]+),COM1
…