Cash Drawer opening all the time!

Version 4 V4 Question
1

Hi

Just getting to grips with my first SambaPOS setup. the software is amazing and very customizable

The problem i am having is with my cash drawer, I have set it up exactly as in the ‘setting up cash drawers’ however the drawer opens on many different actions: when i click through to the payments page, click on settle button or the close button

I would like the drawer to only open when i click on the open drawer button or the cash button in the settle menu?

is there something really obvious that i am missing?

cheers

2

Sounds like you might have the action on a automation command executed rule without specifying a constraint.
Check your no sale/open drawer rule and make sure it has a constraint for automation command name equals (whatever your no sale/open drawer button is.
You will want two open drawer rules, one for the button and one for payment received equals cash.

3

Hi thanks! mucked around with the automation rules like you said and seems to have fixed it!

Thanks!