Cash drawer troubleshot

Continuing the discussion from Using Cash Drawers:

Hello, I tried this in V5 but it doesnt work i use a pos-x ion thermal printer, the people of pos-x send me the kick code which is 27,112,0,64,240, in the windows driver i deactivate the automatic open of cash drawer after a print and i modify the invoice template, but instead of open the cash drawer, the template prints the command in text.

Did you put it in the template with <XCT> at the start, like

<XCT>27,112,0,64,240

It needs to be like that. It sounds like you missed the <XCT> part and that’s why it was printing as text.

Also, is the printer type in SambaPOS set as ESC/POS Printer ? It needs to be.

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thank you my problem was i configure the printes as a windows printer,

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