Just purchased samba v5 pos & installed it, connected my printer SEWOO printer & cash drawer.
printer working fine but unable to cash drawer, tried your troubleshooting procedure but didn’t work.
can you please help sort out this issue.
Show your print template, have you put the correct kick code in your template for your printer
27,112,0,25,250 the print template I used, is the correct one I just followed the troubleshooting instructions
The printer I am using is sewoo slk- t32eb
Did you connect the cable of the cash draw to the back of your printer? or to the back of your POS system?
I have connected the cable back of the printer
when I test the printer through the printer properties its opening the cash drawer
The kick code in your template is either incorrect or in the wrong place in your template
Show you ticket template settings
Try one of them