Sat.par
February 21, 2017, 7:42am
1
HI Team,
Just purchased samba v5 pos & installed it, connected my printer SEWOO printer & cash drawer.
printer working fine but unable to cash drawer, tried your troubleshooting procedure but didn’t work.
On this tutorial I’ll show you how to operate cash drawers.
###Connection types
Serial Connection: Drawer connects to PC through serial port. This connection type is not recommended because drawers does not have power source of their own and to be able to kick drawer they use power from serial port. If port voltage is not enough for cash drawer it won’t work. If you have that kind of drawers on hand you can search Google for USB powered kickers.
RJ11 Connection: Drawer connects to a recei…
can you please help sort out this issue.
Cheers
Sathya
RickH
February 21, 2017, 7:58am
2
Show your print template, have you put the correct kick code in your template for your printer
Sat.par
February 21, 2017, 8:04am
3
27,112,0,25,250 the print template I used, is the correct one I just followed the troubleshooting instructions
Sat.par
February 21, 2017, 8:05am
4
The printer I am using is sewoo slk- t32eb
Shivan
February 21, 2017, 8:05am
5
Did you connect the cable of the cash draw to the back of your printer? or to the back of your POS system?
Sat.par
February 21, 2017, 8:06am
6
I have connected the cable back of the printer
Sat.par
February 21, 2017, 8:21am
7
when I test the printer through the printer properties its opening the cash drawer
RickH
February 21, 2017, 9:06am
8
The kick code in your template is either incorrect or in the wrong place in your template
Show you ticket template settings
emre
February 21, 2017, 10:32am
9
Try one of them
<XCT>27,112,0,50,250
<XCT>27,112,1,50,250